Prepare for your Uber operations interview

Logistics and marketplace operations cases calibrated to Uber’s dynamic network balancing, driver/rider optimization, and delivery excellence.

Socratify AI

The Interview

What Uber is looking for

Diagnostic Interview

Operations Diagnostic

01Network Optimization

02Driver & Rider Economics

03Dynamic Pricing & Incentives

04Delivery Operations

Behavioral Interview

01Analytical Rigor

02Marketplace Thinking

03Speed & Bias for Action

04Cross-functional Impact

Real-time network balancing and optimization//Multi-sided marketplace economics//Dynamic pricing and incentive strategy

Practice Library

Uber exercises

Ready to ace your Uber operations interview?

Prepare for your Uber operations interview

Logistics and marketplace operations cases calibrated to Uber’s dynamic network balancing, driver/rider optimization, and delivery excellence.

Socratify AI

The Interview

What Uber is looking for

Diagnostic Interview

Operations Diagnostic

01Network Optimization

02Driver & Rider Economics

03Dynamic Pricing & Incentives

04Delivery Operations

Behavioral Interview

01Analytical Rigor

02Marketplace Thinking

03Speed & Bias for Action

04Cross-functional Impact

Real-time network balancing and optimization//Multi-sided marketplace economics//Dynamic pricing and incentive strategy

How It Works

Master Uber Operations Interviews

Logistics and marketplace operations diagnostics, scored on Uber’s network optimization and economics mastery. · Click to expand

Supply Chain Optimization

Practitioner

Operational Efficiency

Practitioner

1Your Operations Goals

2Operations Case Prep

Uber driver utilization declined 22% in a major market. Diagnose the causes and...

CASE INTERVIEWHard

Marketplace & Logistics · Network OptimizationUber

3Frameworks

Framework

Network Architecture — Fulfillment center placement and utilization

Underutilized regional facilities (11 new facilities opened, 3 at <45% capacity)

3 of 11 facilities operating at <45% capacity due to demand imbalance

Fixed costs per unit: 8.2% higher due to lower throughput vs peer facilities

Consolidation opportunity: 2 regional facilities could absorb 60% load at 72% capacity utilization

Network design mismatch with demand patterns

52% of orders require cross-facility transfers (vs 28% industry benchmark)

Average transfer distance: 87 miles (vs optimal 35-45 miles for same-day)

Rerouting via nearest regional hub could reduce transfers to 31% and save 4.2 days processing time

Fulfillment Efficiency — Throughput and processing quality

Labor productivity decline (headcount +28%, throughput +7%)

Orders per labor hour: 18.4 vs 21.2 YoY (13% decline)

New hires: 38% of workforce, 52% less experienced than 3-year average

Error rate: 3.1% (vs 1.8% target), costing 2.8% of revenue in rework and returns

Automation underinvestment relative to volume growth

Sort automation coverage: 41% (vs competitor benchmark 65-72%)

Manual sort cost: $0.62/package vs $0.18 automated (3.4× premium)

ROI on new sort infrastructure: 14 months at current volume trajectory

Last-Mile Operations — Driver utilization and delivery economics

Delivery density decline in key routes

Average stops per route: 142 vs 167 YoY (15% decline)

Coverage area expanded 28% while stop density contracted 15%

Cost per delivery: $2.47 vs target $1.89 due to inefficient routing

Independent contractor economics misaligned with volume

Contractor rates: $1.31/stop (fixed) regardless of actual density

Attrition: 41% quarterly (vs 25% peer average) due to low density routes

New contractor onboarding cost: $1,200 per contractor, reducing profitability for first 200 stops

Network Design & Capacity

Strong

Cost Optimization

Distinctive

Operational Efficiency

Meeting Bar

Communication

Strong

4Feedback

How It Works

Master Uber Operations Interviews

Logistics and marketplace operations diagnostics, scored on Uber’s network optimization and economics mastery. · Click to expand

1Your Operations Goals

Supply Chain Optimization

Practitioner

Operational Efficiency

Practitioner

2Operations Case Prep

Uber driver utilization declined 22% in a major market. Diagnose the causes and...

CASE INTERVIEWHard

Uber

3Frameworks

Framework

Network Architecture — Fulfillment center placement and utilization

Underutilized regional facilities (11 new facilities opened, 3 at <45% capacity)

3 of 11 facilities operating at <45% capacity due to demand imbalance

Fixed costs per unit: 8.2% higher due to lower throughput vs peer facilities

Consolidation opportunity: 2 regional facilities could absorb 60% load at 72% capacity utilization

Network design mismatch with demand patterns

52% of orders require cross-facility transfers (vs 28% industry benchmark)

Average transfer distance: 87 miles (vs optimal 35-45 miles for same-day)

Rerouting via nearest regional hub could reduce transfers to 31% and save 4.2 days processing time

Fulfillment Efficiency — Throughput and processing quality

Labor productivity decline (headcount +28%, throughput +7%)

Orders per labor hour: 18.4 vs 21.2 YoY (13% decline)

New hires: 38% of workforce, 52% less experienced than 3-year average

Error rate: 3.1% (vs 1.8% target), costing 2.8% of revenue in rework and returns

Automation underinvestment relative to volume growth

Sort automation coverage: 41% (vs competitor benchmark 65-72%)

Manual sort cost: $0.62/package vs $0.18 automated (3.4× premium)

ROI on new sort infrastructure: 14 months at current volume trajectory

Last-Mile Operations — Driver utilization and delivery economics

Delivery density decline in key routes

Average stops per route: 142 vs 167 YoY (15% decline)

Coverage area expanded 28% while stop density contracted 15%

Cost per delivery: $2.47 vs target $1.89 due to inefficient routing

Independent contractor economics misaligned with volume

Contractor rates: $1.31/stop (fixed) regardless of actual density

Attrition: 41% quarterly (vs 25% peer average) due to low density routes

New contractor onboarding cost: $1,200 per contractor, reducing profitability for first 200 stops

4Feedback

Network Design & Capacity

Strong

Cost Optimization

Distinctive

Operational Efficiency

Meeting Bar

Communication

Strong

Repeat

Practice Library

Uber exercises

Uber driver utilization has declined 22% in a major market while supply per request has...

CASE INTERVIEWHard

Marketplace & Logistics · Network OptimizationUber

Design a dynamic routing and matching algorithm that balances driver utilization, rider...

CASE INTERVIEWHard

Logistics & Operations · Marketplace DesignUber

Improve delivery driver profitability by 18% per hour while maintaining rider...

LEARNMedium

Delivery Operations · Economics OptimizationUber

Tell me about a time you balanced competing stakeholder interests (drivers, riders,...

BEHAVIORALMedium

Behavioral · Marketplace ThinkingUber

Describe a situation where you had to quickly implement an operational change based on...

BEHAVIORALMedium

Behavioral · Speed & ExecutionUber